Frequently Asked Questions
How to start CatSpy
There is no CatSpy icon in the SystemTray
The CatSpy icon is not hidden
No video is being recorded
Not enough video is being recorded
The camera is recording other motion
Too much is being recorded
It's too dark for the camera to record
Repeating Video Segments
The video files are too large
The video plays back too fast
- Video Compression
The video plays back too fast
- Frame Rate
Adjusting the recording dates and/or times
How to view the videos
Video File Names
Videos only play one at a time
The cam status is "Unavailable"
Setting the camera to ACTIVE